PLEASE SELECT A CATEGORY
MOST COMMON ISSUES
1. ADB Errors: Please redownload the official version using the latest bot update. If the problem persists, check your connection.
2. The Bot Does Nothing: Assuming you’ve setup the bot correctly according to the tutorial, set your DPI in MEmu settings to 120
3. Random Crashing or Unexpected Error Messages: Uncheck your old actions, restart the bot, recheck your old actions. This will give you the latest scripts after the big update if they didn’t flush automatically. If that doesn’t work, redownload the bot completely.
4. The Server is Slow: Bot Servers are high performance cloud PC’s and should never be slow. It may be your connection through RDP that lags, so please try a VPN closer to Germany (where the servers are located).
5. Manage Your Subscription: Everything can be done from the My Account Dashboard, to include cancelling your subscription.
Still Having Issues? Select a Category above and Create a Ticket.
PAYMENT ISSUES
BOT SERVER ISSUES
PC VERSION ISSUES
Because no setup is the same as another (game account, computer, settings, security, etc.), we need to see exactly what is happening in your case to find the problem.
While we know it can be frustrating to create this report, it’s the fastest way we can get your problem solved. Without this method, we would have to go through hundreds of diagnosing steps.
STREAMABLE VIDEO
Record the Issue Occurring with Free ShareX
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ENSURE WE CAN SEE:
Your *Entire* Bot Window, to include the log.
Your *Entire* MEmu Window of the Game Running.
The *Exact Point* where the Problem Occurs.